Frequently Asked Questions (FAQs)
Our FAQs have been curated to help you make the most of your time on our website and to shop effectively. Should you have questions outside of the listed ones, please reach out to us using the contact form.
Click on any product of choice, add to cart then proceed to checkout to enter shipping details and make payment.
Yes, our website uses an advanced 256 data encryption key. Payment information processed on our website is secure, encrypted and transmitted through the payment provider servers.
When you perform specific tasks like completing orders, registering on the website, giving reviews, etc., you are awarded points that can be applied toward a discount when you are paying for your products while promotions last.
We accept debit/credit card payment, USSD payment, Bank Transfer and Payment on Delivery (in select cities).
Yes! Payment on Delivery is only available in the following cities:
Abuja
Port Harcourt
Lagos
Enugu
Owerri
All bank transfer payments must be made in favour of Autotech Innovations Limited. Any account other than the above account name would not be validated by the company.
We have the exclusive right to sell the Pro-Tec product in Nigeria, West Africa and Central Africa.
You can only get the original product in Nigeria from our website or listed affiliate shops.
Yes, the product has been tested and approved by the Standards Organization of Nigeria (SON).
Yes, we ship to every part of Nigeria.
All orders can be tracked on the website using your unique order number and billing email address.
It takes between 3 to 7 days before your order can reach you depending on your location.